Overview
Research conducted among manufacturing firms has found that as much as 85% of errors in production can be due to faulty systems - the way management has set up the work to be done, rather than employees making mistakes in doing things. The typical SME owner/manager is a very busy person. That’s not necessarily a bad thing – depending on just what they are busy doing. If it’s working IN the business, that is, covering all the bases of day to day operations, rather than ON the business, thinking about how to improve the business, then it’s the wrong sort of ‘busy’. The basic rule for systemizing is to ‘Systemize the routine, humanize the exception’. If you look at the situation in your business you’ll probably find that much of what you do is routine and is really just working IN the business. Business process systemization helps ensure you spend your time where it matters most, adding real value to your business.
What We Do
Re-examine the business plan. Analyze every business process in the product/service value chain. Examine every step and evaluate what you do, why you do it, and how you do it. Systemize those activities that should be performed by someone else. Delegate and develop a monitoring system. Develop an operations manual showing “the way we do things”
Your Outcomes
	Effective systems that guide processes can save you and your team both time and money. Systemized processes means things are done the same way consistently, regardless of the team member doing it. The business is not relying on you - the business owner to run it; it runs itself and therefore becomes more valuable. The business has a greater ability to effectively orient new team members to their job duties.